Rahul Gupta

Achievements

My career achievements are in technology leadership, product innovation, business transformation, client & market impact and most importantly building strong & motivated teams & stakeholder management. Here are some highlights:

Business and Technology Impact

• Revenue Growth: Delivered YOY revenue growth of 15% by implementing innovative technology solutions and improving operational efficiency.
• Technology Spend Optimization: Optimized technology spend by 35%, saving $450M through modernization and strategic transformations.
• Operational Efficiency: Improved operating margin by 10% through process optimization and technology enhancements.

Product and Platform Innovations

• AI/ML Products: Developed and launched 25+ AI, ML, and analytics products, enhancing the value proposition of core vertical offerings.
• Patents and Innovations: Contributed to 380+ active patents in areas like computer vision, machine learning, cognitive analytics, AI, IoT, and intelligent automation.
• Digital Transformation: Led the transition from 300+ bespoke platforms to 100+ industry-standard products, saving $450M in IT costs.

Leadership and Team Building

• Team Expansion: Grew the Conduent India development center from 1,000 to 4,500+ IT professionals, ensuring 60% of global delivery from India.
• Stakeholder Trust: Revived trust with business leaders by fostering a culture of transparency and accountability.
• Cloud Strategy: Increased cloud adoption from <10% to 60%, consolidating 102 data centers to fewer than 20.

Client and Market Impact

• Client Implementations: Successfully managed over 3,000 client implementations, significantly improving client satisfaction and retention.
• Security and Compliance: Led the foundation of security controls and compliance, completing a three-year backlogged PCI certification for key clients in six months.
• Market Leadership: Positioned Conduent as a leader in real-time payment services through innovative use of blockchain and ledger-based technologies.

Summary:

• Increased re-use of standard products from less than 10% to 70%.
• Reduced technology spend 40% through a product modernization/transformation program aligned to strategic goals & supplier/vendor optimization program.
• Payments Hub manages $1B payments in a year for 22 different states and millions of participants. Crafted a vision & product launch for Payments Hub enabling Real Time Payments.
• Achieved a 50% reduction in installation footprint time and cost for tolling by designing and integrating IoT-enabled roadside lanes.
• Improved quality by 70% by developing and implementing standardized procedures across all projects.
• Increased productivity by 20% through the elimination of redundant processes and the optimization of workflows.
• Developed and launched 25+ AI, ML, and analytics add-on products to enhance core vertical offerings.
• Contributed to 380+ active patents in computer vision, machine learning, cognitive analytics, AI, IoT, and intelligent automation.
• Transitioned from 300+ bespoke platforms to 100+ industry-standard technology products, saving $450M in IT costs.
• Consolidated 102 data centers to less than 20 and increased cloud adoption from less than 10% to 60%.
• Improved EBITDA by 4% by reducing implementation time from 24 to 9 months.